Privacy Policy
Learn how we protect and manage your data
Global Privacy Compliance
This Privacy Policy complies with the General Data Protection Regulation (GDPR) for EU users and applicable privacy laws in the United States, including Texas state privacy regulations. Your privacy rights are protected regardless of your location.
1. Controller Information
Data Controller: WJR Visuals
Business Structure: Texas Sole Proprietorship
Principal Office: Texas, United States
Contact: Will @ WJRVisuals .com
Website: https://wjrvisuals.com
2. Information We Collect
Personal Data (Contact Forms & Booking)
When you contact us through our secure contact form, we collect:
- Name: To address you personally in our response
- Email Address: To respond to your inquiry
- Subject: To categorize and prioritize your request
- Message Content: To understand and respond to your inquiry
- Technical Data: IP address (hashed), browser information, and timestamp for security purposes
When you schedule a meeting through our Cal.com booking integration:
- Name: To identify you during the scheduled meeting
- Email Address: For meeting confirmations and calendar invitations
- Meeting Details: Time, date, and any notes you provide for the appointment
- Calendar Information: Integration with your calendar system (optional)
Analytics Data (Non-Personal)
We use Plausible Analytics, a privacy-first analytics service that collects:
- Page views and website traffic patterns
- Referrer sources (which websites link to us)
- Country/region of visitors (without personal identification)
- Device and browser types (aggregated)
Privacy Note: Plausible Analytics does not use cookies, does not track users across websites, and does not collect personal information. All data is fully anonymized.
3. Legal Basis for Processing (GDPR/PDPA Compliance)
- Contact Form Data: Legitimate interest to respond to your inquiries and provide requested information
- Booking Data: Legitimate interest to facilitate scheduled meetings and provide requested consultation services
- Security Data: Legitimate interest to protect our website and users from spam and malicious activity
- Analytics Data: Legitimate interest to improve website performance and user experience
- Marketing Communications: Consent (only if explicitly provided and can be withdrawn at any time)
4. How We Use Your Information
Primary Purposes:
- Responding to your inquiries within 48 hours
- Processing photography licensing requests
- Scheduling and conducting consultation meetings
- Providing technical support for website issues
- Investigating and preventing spam or malicious activity
Analytics Purposes:
- Understanding which photography categories are most popular
- Improving website performance and loading times
- Optimizing user experience across different devices
- Measuring the effectiveness of our content
5. Data Security & Encryption
We implement industry-leading security measures to protect your data:
- Strong Encryption: All contact form data is encrypted using industry-standard encryption
- Secure Transmission: All data is transmitted over HTTPS with modern security protocols
- Access Control: Only authorized administrators can access personal data
- Regular Security Audits: We perform regular security assessments and updates
- Data Minimization: We only collect data that is necessary for our services
- Secure Hosting: Data is stored on secure servers with continuous monitoring
6. Data Retention
- Contact Form Submissions: Retained for 2 years to allow for follow-up communications and service improvement
- Meeting/Booking Data: Retained for 2 years for service quality and follow-up purposes
- Security Logs: Retained for 1 year for security monitoring and abuse prevention
- Analytics Data: Retained for 2 years by Plausible Analytics (fully anonymized)
- Automated Deletion: Data is automatically deleted after retention periods expire
You can request early deletion of your data at any time by contacting us.
7. Third-Party Services & Data Processing
We work with carefully selected third-party services that meet our privacy standards:
- Analytics Services: Privacy-first analytics, GDPR compliant, no cookies, no personal data collection
- Content Delivery: Global content delivery and security services, GDPR compliant, minimal data processing
- Website Hosting: Secure hosting services with data processing agreements
- Email Services: Secure email delivery for notifications with standard data protection agreements
- Scheduling Services: Meeting booking services, GDPR compliant, data processed for appointment booking only
All third-party processors have appropriate data protection agreements in place.
8. Your Privacy Rights
Under GDPR and other applicable privacy laws, you have the following rights:
Universal Rights:
- Right of Access: Request a copy of your personal data we hold
- Right of Rectification: Request correction of inaccurate or incomplete data
- Right of Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request your data in a portable format
- Right to Object: Object to processing based on legitimate interests
Additional Rights:
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File complaints with your local data protection authority
- Right to be Informed: This privacy policy fulfills your right to be informed about data processing
How to Exercise Your Rights: Contact us at Will with your request. We will respond within 30 days (or 72 hours for urgent security matters). No fees apply for reasonable requests. @ WJRVisuals .com
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence for the following purposes:
- Secure Transfers: All international data transfers include appropriate safeguards
- Regional Processing: Data processed in secure facilities with privacy protections
- Protection Measures: Standard contractual clauses and adequacy decisions where applicable
10. Children's Privacy
Our website is not directed to children under 16 (EU) or 13 (USA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete such information.
11. Updates to Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be notified through our website banner or direct communication where possible. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Information
For privacy-related questions, data subject requests, or concerns, please contact us:
- Email: Will @ WJRVisuals .com
- Website: Contact Form
- Response Time: Within 30 days for standard requests, 72 hours for urgent matters
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Last updated: January 2025